Privacy Policy

1. Who we are

This Privacy Policy explains how dolese collects, uses, shares, and safeguards personal information when you visit our sites, create an account, or make a purchase. If you do not agree, please do not use our services.

2. Information we collect

We collect information you provide and information generated through your use of our services.

• Identity and contact: name, email, phone, addresses, account credentials.
• Commerce details: orders, carts, preferences, support interactions, returns.
• Payment details: processed by PCI-compliant providers; we do not store full card numbers.
• Device/usage: IP address, device identifiers, browser, pages viewed, referral source, approximate location.
• Cookies and similar technologies: pixels, tags, and SDKs used for functionality, analytics, and advertising controls.

3. How we use information

We process data to:

• Provide and improve ordering, fulfillment, returns, and account management.
• Communicate about orders, service updates, security alerts, and marketing (where permitted).
• Personalize content, recommendations, and language/currency settings.
• Prevent fraud, secure our services, and enforce our terms.
• Comply with legal obligations and respond to lawful requests.

4. Legal bases (where applicable)

Depending on your location, we rely on one or more of: performance of a contract (order processing), legitimate interests (security, service improvement), consent (marketing or certain cookies), and legal obligations.

5. Cookies and preferences

We use necessary cookies for core functionality and optional cookies for analytics and advertising. You can manage preferences through your browser or applicable cookie banners. Blocking some cookies may affect site performance.

6. How we share information

We do not sell personal information. We share only as needed:

• Payment processors, fraud-prevention tools, and banks to complete transactions.
• Logistics and fulfillment partners to ship and deliver orders.
• Service providers for cloud hosting, analytics, customer support, and communications.
• Professional advisors and authorities where required by law or to protect rights.
• Business transfers in the event of a merger, acquisition, or asset sale with safeguards applied.

7. Data retention

We retain data only as long as necessary for the purposes above, including legal, accounting, or reporting requirements. Order records may be kept for statutory periods. When no longer needed, we delete or anonymize data.

8. Security

We apply technical and organizational safeguards (encryption in transit, access controls, monitoring). No system is perfectly secure; please use strong passwords and keep credentials confidential.

9. International transfers

Your data may be transferred to countries with different laws. Where required, we use safeguards such as standard contractual clauses or equivalent mechanisms to protect your information.

10. Your rights

Subject to local laws, you may have rights to access, correct, delete, restrict, or object to processing, and to portability. Where we rely on consent, you may withdraw it at any time without affecting prior processing.

To exercise rights, contact [email protected].

11. Children

Our services are not directed to children under 13 (or the equivalent minimum age in your region). We do not knowingly collect data from children. If you believe we have, contact us to delete it.

12. Changes to this policy

We may update this notice periodically. Material changes will be posted here with an updated date. Continued use after changes means you accept the revised notice.

13. Contact

Email: [email protected]
Address: [Your Business Address]